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Privacy Policy


Spanish To Move® respects your right to privacy. We created this Notice in order to let you know clearly which personal information we may collect from you through the Spanish To Move® websites and how we can make use of this information. In addition, this Notice describes other important matters related to your privacy.


Our Spanish To Move® policy is to accomplish all applicable laws regarding the protection of personal data. This commitment reflects the value we place on obtaining and maintaining the trust of our customers when they share their personal information with us.


This Notice applies, in general, to all Internet sites operated directly by Spanish To Move®, or on behalf of it.


By using the Spanish To Move® website or providing us with your personal information, you authorize us to obtain, use and disclose your personal information as is described in this Notice.


If you do not allow us to collect, use and disclose your personal information as described in this Notice, please do not use the Spanish To Move® Internet websites.

Privacy Policy


Luis Arturo Pelayo, on behalf of Spanish To Move®, email, is responsible for the use and protection of your personal data.

Spanish To Move® collects information that is sent automatically by your web browser. This information typically includes the IP address of your Internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the name and version of your browser (such as Explorer® or Netscape®). The information we receive depends on the settings of your browser. Check your browser if you want to know what information you send us or how you can change the settings.


The information provided by your browser does not identify you personally. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our Internet visitors.


Spanish To Move® can obtain information about you by installing a "tag" on the hard drive of your computer. This tag is known as a "cookie".


A session cookie is used to label your computer with a unique identifier generated by the computer when you visit our sites. A session cookie does not identify you personally and expires when you close your browser. We use session cookies to collect statistical information about the ways visitors use our sites (which pages they visit, which links they use, and how long the visit to each page lasts). We analyze this information in statistical form to better understand what are the interests and needs of our visitors and to improve the content and functionality of our sites.


Some Spanish To Move® Internet sites also use "persistent cookies". These cookies do not expire when you close your browser; they remain on your computer until you delete them. By assigning a unique identifier to your computer we can create a database of your previous choices and preferences, and when you need to get those selections and preferences again, we can provide them automatically, saving you work and time. For example, if you make a purchase and you decide later on to make another purchase, your shipping address will appear automatically and you just have to confirm it.


If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. While there is no obligation to receive cookies when visiting Spanish To Move® Internet sites, it is also true that you cannot use all the functionality of the site if your browser rejects our cookies.


Spanish To Move® collects information that you voluntarily provide for us when using an Internet site to request for notifications.


We also use the information we collect through the Internet sites of Spanish To Move® for various commercial applications, such as customer service, market research, product and service improvement purposes and to provide you with information and offers we believe are of your interest. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.


To carry out the purposes described in this Notice, we use the following personal data: Name, Date of birth, Nationality, Address, Home Phone, Mobile, Email.


Your personal information will generally be stored in the Spanish To Move® databases. Most of these databases are stored on servers located in Mexico.


Spanish To Move® maintains reasonable steps to ensure the confidentiality, security and integrity of your personal information. However, we cannot guarantee the security of information provided through the Internet and we accept no responsibility for any violation of security outside our reasonable control.


The Internet sites of Spanish To Move® may contain links to third party websites. These links are provided as a service and do not imply that we endorse the activities or content of these sites or any association with their operators. Spanish To Move® does not control these Internet sites and is not responsible for their content, security or privacy. We ask you to review the privacy policies included on these websites before using or providing them with personal information.


You can access, correct, cancel or oppose the use of your personal data by using the mechanisms implemented for this purpose by Spanish To Move® or by writing to the email address, or calling to the phone (52) 55 2920-5112.


Spanish To Move® retains the personal information collected through the Internet Site Spanish To Move® for the period of time necessary to provide services and products requested by you or in accordance with the retention period referred to in applicable laws information.


In case of any inquiries regarding this Notice, or on the use of your personal information, please contact us by writing to our email:, or by calling to the phone (52) 55 2920-5112.


You are entitled to know what personal data we hold about you, why we use them and the conditions under which we use them (Access). In addition, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); and to oppose to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.


To exercise any of the ARCO rights, you must file an application through e-mail or a written notification at the address specified for receiving communications. The request must contain: i) name, ii) telephone, iii) email, and iv) reason for the request. Spanish To Move® will respond to your request via e-mail within no more than five (5) business days.


The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are as follows:


  • Name of the person or department of personal data: Luis Arturo Pelayo Gutiérrez

  • Email:

  • Telephone Number: (52) 55 2920-5112


You can revoke any consent given to us to treat your personal information. However, it is important to consider that not all cases can accommodate to your request or be subject to immediate termination of their use, since it is possible that for some legal obligation we are required to keep your personal information. You also have to consider that for some purposes, the revocation of your consent will mean that we cannot continue to provide you with the service that you have requested, or the termination of your relationship with us.


To revoke your consent you must submit your request via e-mail or written notification at the address specified for receiving communications. The request must contain: i) name, ii) telephone, iii) email, and iv) reason for the request. Spanish To Move® will respond to your request via e-mail within no more than five (5) business days.


To enable you to limit the use and disclosure of your personal information, you can make the request via email or by a notification in writing.


Spanish To Move® has the right to update or modify this Notice at any time and without notification, by posting the revised version of it in Spanish To Move® Internet sites. In case of modification of this Notice, the modification will only apply to personal information we collect after posting the amended policy or statement on the Spanish To Move® website.

Last modified: 06/10/2016

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